Managed IT Support
Remote and onsite support for covered business systems, with managed plans available for organizations that need recurring technology oversight.
Business Services
Business technology built around practical support.
Focused IT services for small and mid-size businesses that need ongoing support, protection, migrations, and technology coordination.
Business Only
IT services for small and mid-size organizations.
Business Services are available to business customers, with final scope and pricing established through consultation and quote.
Data Protection & Backups
Cloud, local, and hybrid backup planning and management, recovery-readiness checks, and practical recovery targets for critical business data.
Email Security
Configuration, maintenance, and management of supported email-protection platforms such as Proofpoint or Mimecast, including filtering and security-policy tuning.
System & Data Migrations
Planned transitions to new operating systems, servers, hardware environments, and mailbox or data platforms with downtime considerations built into the project plan.
Vendor Coordination
Coordination and escalation with technology vendors when an issue crosses service boundaries or requires third-party action.
Security & Recovery Planning
Security-hardening recommendations, disaster-recovery planning guidance, and applicable compliance-support work based on the client's environment.
Managed service scope
Built around your business environment.
User count, device count, existing infrastructure, required tooling, licensing, security requirements, travel, and response expectations all affect final scope. Cat vs Dot provides a written quote before service begins.